Q&A Center
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FAQ
1. What is Frame.uz?
Frame.uz is an Uzbek online platform where you can watch movies, TV series, cartoons and educational content - all in one place.
2. How to register?
Website:
1. On the main screen, in the upper right corner, click the "Login" button.
2. Enter your phone number.
3. Confirm the code sent by SMS.
4. Give your profile a name.
5. Specify your preferred genres or skip this step.
Application:
1. Enter your phone number.
2. Confirm the code sent by SMS.
3. Give your profile a name.
4. Choose an avatar for your profile:
Choose from the suggested options
Add a photo from the gallery: upload a photo from your device.
Make a new photo: use your device's camera to take a new photo.
5. Specify your preferred genres.
6. Click "Add profile".
Once you complete these steps, your account will be created and you will be able to use all the platform's features.
1. On the main screen, in the upper right corner, click the "Login" button.
2. Enter your phone number.
3. Confirm the code sent by SMS.
4. Give your profile a name.
5. Specify your preferred genres or skip this step.
Application:
1. Enter your phone number.
2. Confirm the code sent by SMS.
3. Give your profile a name.
4. Choose an avatar for your profile:
Choose from the suggested options
Add a photo from the gallery: upload a photo from your device.
Make a new photo: use your device's camera to take a new photo.
5. Specify your preferred genres.
6. Click "Add profile".
Once you complete these steps, your account will be created and you will be able to use all the platform's features.
3. How much does a subscription cost?
A Premium subscription costs only 32,500 soums per month.
4. What is the device limit?
By default, the limit is 3 devices. With the "Devices" subscription, the limit increases to 5, for only 10,000 soums per month.
5. Is there content in Uzbek?
Yes! The platform actively dubs films and series into Uzbek, and also supports the development of local content.
6. Does Frame support mobile devices?
Yes, you can use the Frame mobile app (available for Android and iOS), and also watch content via Smart TV with Frame OS installed.
7. Can I watch offline?
At the moment, offline viewing is only available in the mobile app.
8. How do I contact support?
You can write to support via the website or send a message to support@frame.uz. The technical support number is also available at +998 55-520-23-23.
9. What are the technical support hours?
Technical support is available daily from 9:00 to 22:00. You can also leave a request on our website. Contact information, including email and phone number, are listed in the "Feedback" section. We will contact you as soon as possible.
10. How to top up your balance?
You can pay for Frame services in the "Subscriptions" section through the following payment systems - Payme, CLick or link a bank card within the platform.